independent eap outcome studies

Outcome measurement is the single most powerful tool in the EAP value proposition

EAP markets expect integration of outcome measurement and robust evidence of value. The capacity to provide independent, objective and useful evidence of impact maximizes the application of findings into EAP business practice. For vendors, group benefits providers and employers.

EAP vendors

While many EAP providers already have an outcome measurement strategy in place, most have not commissioned a comprehensive independent study. For external EAP vendors looking to revamp their outcome measurement strategy and to apply evidence-based knowledge into business practice.

Independent EAP outcome study

A study to investigate the impact of EAP services on employee mental health, work performance/productivity, work presenteeism, absenteeism, likelihood of making a disability claim, general health and functioning, employer costs and ROI, or other outcomes of interest. The project also incorporates a number of unique features that revamp EAP outcome measurement. Can be conducted on a subset of users with the option of including a control group of non-EAP users.

Insurance companies, group benefits providers

For group benefits providers looking to better understand and showcase the value of their EAP products. An independent outcome study can help better promote and integrate an EAP in the full suite of benefits offerings.

Strategic research & analytics

An outcome measurement strategy incorporating a control group to determine the impact of EAP services, and to strategically inform  pricing, marketing and integration into  suite of offerings.

Internal EAPs

For organizations with internal EAPs, an independent outcome study helps to gain a better understanding of their impacts on workplace health and performance. 

Evidence-based program evaluation

An evidence-based evaluation of internal assistance programs can investigate EAP impacts on a number of outcomes ranging from employee mental health to work functioning. Cost-effectiveness and cost-savings of the EAP can be assessed, as well as associated policies and  practices.

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